"I am very interested in the impact of new technologies, particularly electronic mail, on grassroots organizations working on issues of social change. When groups create listservs of members and contacts, does that help or hinder the functioning of the group? Does it work toward creating a "two-tier" organization with members who are on the Internet having more access to internal information and those who are not on Internet being excluded from vital information of the group's functioning? Does that tend to reinforce divisions based on class and privilge within the group? And if so, are there positive steps that the group can take to avoid this? Does electronic mail actually improve communication among those online, or does it lead to a situation of "information overload" with members avoiding their e-mail at the same time that traditional forms of communication (telephone, regular mail) have been discarded? We also need to define what we mean by "community" and discuss whether or not these online "communities" are at all comparable to communities that are based on physical location."