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APPENDIX 3I—END USER

Technical Development

Chart 4: Technical Development

This chart illustrates the amount of time spent providing technical development and support to the MESL users. Virginia and Columbia did not report any hours here because they included them in the user training cost center.

American (185), Cornell (208) and Illinois (312) had the same number of hours worked both years. Michigan had none the first year, and only a few in Year 2. Maryland had the most hours worked for both years: 404 in Year 1 and 446 in Year 2. The range of hours worked in Year 1 is from 0 at Columbia, Michigan and Virginia to 404 at Maryland. In Year 2, the range is from 15 at Michigan to 446 at Maryland.

Table 4: Technical development and updates by university

User Training

Chart 5: User Training

User training refers to the time spent on activities such as classroom setup and access, educating instructors on usage and helping students. At most universities hours worked went down slightly or remained the same from Year 1 to Year 2. The range in Year 1 is from 48 at Maryland to 416 at Illinois, and in Year 2 from 8 at Maryland to 416 at Illinois. At American, Columbia, Cornell, Maryland and Virginia for each year they worked under 100 hours.

Table 5: User training efforts by university

Outreach

Chart 6: Outreach

Outreach refers to any publicity or educational activities that the university might have conducted in order to encourage the use of MESL images. For all the universities the number of hours worked for outreach from Year 1 to Year 2 either stayed the same as in the case of Illinois and Columbia, or they decreased (see Chart 6-Outreach). The range of hours worked in Year 1 is from 19 at Maryland to 301 at Illinois. In Year 2 it is from 6 hours at Maryland to 301 at Illinois. American also had a high number of hours in Year 1, 265. Columbia worked about the same amount in both years 65 in Year 1 and 61 in Year 2.

Table 6: Outreach efforts by university

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The Cost of Digital Image Distribution:
The Social and Economic Implications of
the Production, Distribution, and Usage of Image Data

By Howard Besser & Robert Yamashita
http://sunsite.berkeley.edu/Imaging/Databases/1998mellon